Accessing your email through webmail
To access your email account using an Internet browser go to webmail.trana.co.uk and login with your email address and password.
Accessing your email through an email app
If you have a PC or Mac you probably want to use a program like Outlook, Apple Mail, or Thunderbird to manage your email. You can access your email account through any email client app and use it to receive and send your emails. These are the settings you will need:
Incoming Mail (IMAP) Server
Port for SSL: 993
Port for TLS/STARTTLS: 143
Incoming Mail (POP3) Server
Port for SSL: 995
Port for TLS/STARTTLS: 110
Outgoing Mail (SMTP) Server
Port for SSL: 465
Port for TLS/STARTTLS: 587
Full Name or Display Name
Account Name, User name, or Email address
Your full email address
Should I use IMAP or POP3 for incoming mail?
If you want to access your emails from different clients, for example both your desktop and your phone, and/or want to keep your emails and attachments stored on our mail servers; use IMAP.
If you use a single device to read your emails and want your emails and their attachments deleted from our mail server once they have downloaded to your device; use POP.
If you are unsure then you should use IMAP.
Changing your password
You can change your password in webmail. Once logged in to webmail, navigate to Settings, then Password.
You can filter your mail on the server using the 'sieve' protocol. You can set your filters up in webmail, or by connecting to the managesieve service on port 4190. This is only useful if you use webmail or IMAP. We do not support the 'reject' extension as this tends to create backscatter.